Support
Support Contact
Problems with your order? Please contact sales@laubeco.com or 1-800-451-1355.
For hardware on orders older than 30 days:
Email: service@laubeco.com (for a reply within 24 hours, Monday- Friday)
Phone: 800-451-1355 ext. 231 to speak to a technician.
Product Service (non warranty)
To have your products serviced, please send the complete clipper kit or ALL components to:
LAUBE INC
Attn: Service Department
2221 Statham Blvd
Oxnard, CA 93033
800-451-1355
Please include a brief explanation of issue you're having with equipment. Service technicians can't fully diagnose issues over the phone. Once products are received our technicians will be able to provide an accurate repair estimate.
PLEASE DON'T FORGET to include your contact information.
Product Service (Warranty)
Clipper Warranty:
Laube Clippers are warrantied from the date of purchase to be free of mechanical, electrical, material, and workmanship defects for one year. This warranty does not apply to the blade or normal wearing (consumable) parts or damage resulting from the following:
-Normal wearing parts include, but not limited to: batteries, brushes, cords, levers, bearings, etc.
-Repairs or disassembly attempted by anyone other than an authorized service center.
-Negligence, improperly maintained, misuse, improper voltage or current applied, dropped product, exposure to water, extreme temperatures (under 40*f over 90*f)
-Any alterations made to the tool.
-Damage due to coolant sprays, excessive lubrication or oils seeping into motor compartments. Damage due to any other liquid or chemical.
-Damage due to accidents, fires, acts of war, natural disasters.
-Failure to provide proof of purchase/warranty card.
For any warranty work during the one-year period, return all components of the tool, freight paid, to the factory. For more information please contact the service department at 800-451-1355 or email at service@laubeco.com.
In no event shall Laube be liable for any indirect, incidental, or consequential damages from the sale or use of this equipment. This disclaimer applies during and after the term of the warranty. Laube disclaims any liability for any implied warranties regarding the merchantability and fitness for a specific purpose after the warranty.